Store Policy

Customer Care

At KISAS we like to make sure our customers are happy and enjoy shopping with us. We have a team of people ready to resolve all customer questions within 24 hours.

Your messages and feedback is reviewed by our team of customer care specialists to make sure that you are 100% happy. You are very important to us and we have dedicated this section of our website to help you.


Privacy & Safety

This privacy policy sets out how we use and protect any information that you give KISAS Boutique when you use this website. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. KISAS Boutique may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

  • Name

  • Contact information including email address

  • Demographic information such as postal code, preferences and interests

  • Other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.

  • We may use the information to improve our products and services.

  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.


We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Pre-Ordered Items

A pre-order item allows the client to purchase an item in advance. 

When Pre-ordering an item from our website, please keep the following in mind:

  • Payment is charged immediately at checkout and not when the item(s) ships.

  • Item(s) purchased on Pre-order may take between 2-4 weeks to be delivered.

  • Pre-orders are generally processed and shipped within 24 hours of the estimated ship date.

  • If in-stock items are included with your order, your entire order will be shipped on the estimated ship date unless the ship date is 3 weeks and over than we will ship your order separately.​

  • If at any time you need further details, please contact us at and we will be happy to assist! 


Payment Methods

Accept all major Credit / Debit Cards and PayPal

All orders are charged in USD - our website may show you the estimated equivalent amount in your local currency (this can be changed under 'My Account' of the website. Any currency conversion are for reference purposes only.

For international purchases with specific credit/debit cards, your bank may charge an international transaction fee.

We now offer

Get it now and pay for it over 4 payment installments, every two weeks.

There's zero interest, zero fees if you pay on time, and you can enjoy your purchase now!